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If you have any problems logging into or completing the survey, would like information on this research, or would like to request a postal questionnaire, please contact our freephone helpline on 0800 158 2952 or email us at communitylifesurvey@veriangroup.com.
If a member of the team is not available to take your call, please leave a message and we will get back to you as soon as we can. Please leave your telephone number, full name and the serial number from your invitation or reminder letter.
If you would like to contact a member of the DCMS team to find out more about the purpose of this research, please email: communitylifesurvey@dcms.gov.uk.
You can also check our Frequently Asked Questions page to see if the answer to your query can be found there.